Support

Sign up for a free 14-day trial, choose your role (Gallery, Artist, or Collector), and start adding artworks to your inventory. You can begin with manual entry or import from a CSV file. Every plan includes unlimited artworks from day one.

Every account starts with a 14-day trial with full access to every feature. You can build and test-send email campaigns during the trial; sending a campaign to your list starts once you choose a plan. Choose a plan from your Account page whenever you are ready.

Yes. Go to Import / Migrate (or Inventory > Import), pick your old platform or CSV, upload your file, and map your columns to ArtVault fields. We support all common spreadsheet formats. You can preview the import before committing, and any rows with issues will be flagged so nothing gets lost.

Yes. Every plan includes the Migration Wizard for Artwork Archive, Artlogic, ArtCloud, ArtBinder, WooCommerce, Shopify, Squarespace, Big Cartel, Etsy or any CSV, bringing inventory, contacts, sales history and images across. If you would rather we did the move, it is quoted on what you have: write to support@artvaultworks.com.

Import contacts via CSV with our column mapping tool. You can bring in names, emails, phone numbers, addresses, tags, and notes. If you're migrating from another CRM, export your data as CSV and map the fields to ArtVault's contact fields during import.

You can upload JPEG, PNG, and WebP files up to 50MB each. Images are automatically optimized, compressed and converted to WebP at up to 1800px on the longest side, so pages stay fast while artwork stays sharp.

Create a viewing room from your dashboard, add artworks, and customize the layout. Click Share to copy a unique link. You can optionally add a password for private presentations. Viewers don't need an account, the link works for anyone.

Yes, on the Studio Pro and Gallery Pro plans. Draw your floor plan in 3D Spaces (or upload an image of the plan and detect the walls), hang a show in it from the room's 3D gallery tab, and the published room and exhibition pages get a Walk through button. Visitors walk through in the browser on a computer or a phone, no app needed. The 3D gallery guide covers every step.

Add dimensions (height and width) to any artwork, then the "View in Room" feature is automatically available. Share the artwork link, when someone opens it on their phone, they can tap "View in AR" to see the work on their wall in real time. No app needed.

Yes. Custom domain support is included with every plan. Go to Website, then Settings, then Domain, add your domain, and follow the DNS instructions. SSL is automatic and included.

Yes. All artwork images on public-facing pages (portfolios, viewing rooms, and websites) have download protection enabled. Right-click saving, drag-and-drop, and mobile long-press are all blocked. While no online protection is absolute, this deters casual downloading.

Yes. Create events for openings, private views, art fairs, talks, and workshops with full venue details. Add guests by hand or import them from your contacts, track RSVPs and plus-ones, and check guests in at the door. Public events get a shareable RSVP page where guests confirm or decline, with automatic confirmation emails and a deadline you control.

Website, then Settings, then Works and prices. Show prices hides prices everywhere; Prices on exhibition pages hides them on exhibition pages only; Show availability hides the Sold and Reserved labels, the status dot on grids and the Notify me form; Artist names on works can follow your account type, show, or hide. The Inquire button and its wording (Inquire or Enquire) are switched there too. A single show can also hide its own prices under Edit room, Data visibility.

Yes. Website, then Settings, then Artwork pages ticks the breadcrumb, year, medium, dimensions, edition, signed, framed, Notify me, Share, View in Room, the details tabs, You May Also Like and Recently Viewed. Exhibition pages sets the cover image (full screen, cropped banner, whole image, or hidden) and whether the All Exhibitions link sits above the page or at the bottom. Both apply to every page of that kind on your site.

Website, then Design, then Elements has a row for every text element: any Google Fonts family, size, weight, line height, letter spacing, letter case, and Style (italic or upright). Titles and headings also choose their HTML tag, H1 to H4 or a paragraph. Website, then Footer is a footer designer: layout, spacing, background, logo and tagline, link columns, contact and social, a newsletter sign-up, copyright and policy links, with a live preview.

A sale moves through four stages: Inquiry, Committed, Invoiced, and Paid, and each stage acts on the work: Committed reserves it, Paid marks it sold, and Canceled releases it. Add one or more works with a price each and a contact, then move the card as the deal progresses; sending an invoice or receiving a payment moves it for you. Store orders and auction wins create their sale automatically, so the pipeline, reports, artist payouts and show statements all read one list.

Yes. Create an invoice from a sale at any time (Create invoice in its drawer), or start one on its own and the sale is created behind it. Customize it with your branding and payment terms and send it by email; sending moves the sale to Invoiced. Connect your Stripe account to accept card payments from the invoice page, paying online, or recording a payment yourself, moves the sale to Paid and the work is sold.

Create consignment records in either direction, works you place with galleries or works consigned to you, each with the artwork, contact, dates, a commission rate, and pricing. Loans track direction, purpose, insurance details, and condition notes, and flag themselves overdue past the expected return. Printable agreements come from Reports, and an optional follow-up rule creates reminder tasks before consignments expire.

Create an edition record with the run size and proof counts, then Generate All to create every impression (3/25, artist proofs, printer proofs) with its own status, and add HCs, trial proofs, or BATs with their own numbering. Set edition fields on the artwork itself and they show on its public page and print on its certificate of authenticity.

Design campaigns in a block builder with artwork blocks that pull straight from your inventory, or start from ten gallery templates, exhibition announcements, new-work alerts, newsletters, private sale offers. Pick an audience (all recipients, contacts, mailing list, or VIPs), send a test to yourself, then send or schedule, and track delivery, opens, every link's clicks, and who replied. Replies reach your inbox through ArtVault, so the report counts them, and answering the forwarded email goes straight to the person.

Generate branded documents from any selection of works, tear sheets, portfolio and catalog pages, inventory and insurance reports, QR labels, certificates of authenticity, condition report forms, and consignment or loan agreements, printable, savable as PDF, and emailable, with editable templates. Quick exports download artworks, contacts, and sales as CSV or XLS.

ArtVault Works connects to Stripe, PayPal and Square for payments, Shippo for shipping rates and labels, and QuickBooks Online for accounting, and imports products, customers and orders from a Shopify store. Other platforms import by CSV through the import wizard. For your own systems there are webhooks and a REST API.

ArtVault Works offers three plans: Studio ($39/mo), Studio Pro ($89/mo), and Gallery Pro ($179/mo). All plans include unlimited artworks. You can upgrade, downgrade, or cancel anytime. Annual billing saves about 17%.

Yes, on the Gallery Pro plan. Invite colleagues from Settings > Team; each signs in with their own login and works in the same gallery, and the audit log records who changed what.

Yes. Export your inventory as CSV from Inventory > Export, contacts and sales CSVs from Reports > Export, and a full JSON export (profile, artworks, contacts, collections, invoices) from your Account page. Your images are stored in your account and can be downloaded. If you cancel, the Account page stays accessible so you can still export everything.

Log in and open Support in the sidebar. The guides cover every part of ArtVault Works, the assistant answers questions about the app, and a support ticket reaches the team; replies come by email and stay with your account. If you can't sign in, email support@artvaultworks.com.